About Us
Shadowboxes.com is a division of Access Display Group, Inc (ADG). We manufacture, design, and distribute visual display products to a broad range of industries and markets. For over 25 years, thousands of companies have purchased standard and custom-built signage, poster frames, display cases, and fixtures directly from ADG (or its vast array of local and national resellers and dealers). Customers of ADG include small and large national retailers, Fortune 500 corporations, health care facilities, educational institutions, government agencies, and numerous other businesses and organizations.
ADG Manufactures, Assembles & Distributes Products
ADG has been building custom frame and display products since 1992. We started with our patented "SwingFrame" brand, a quick-change poster and sign display. Then the company expanded the “SwingFrame” line into other product types, including message display boards, cork bulletin boards, shadow box display cases, lightboxes, and letterboard displays. To learn more, check out "Authentic SwingFrames" for all of the details on what makes SwingFrames great.
Customer requests for other changeable frames led ADG to design our own line of snap frames and slide-in sign frames. We also developed strategic partnerships with other manufacturers so we could offer custom solutions built to our specs for a wide range of indoor and outdoor display and fixtures.
As a USA manufacturer and distributor, we provide a vast range of visual merchandise and visual communication display fixtures. Over 75% of the products we offer are manufactured, assembled, or warehoused in our Freeport, New York facility (just 20 minutes outside of New York City).
Design Services (Concept-to-Completion)
In addition to our standard manufacturing capabilities, we can provide ideas through our design services by engineering new concepts and building prototypes. With our setup, Access Display Group, Inc. can customize one simple frame for a small real estate office or design a large display fixture for a national retail chain with several thousand stores.
Our capabilities include Wood Working, Metal Working, Custom Framing, Acrylic Bending, Silk Screening, CNC cutting, Powdercoating, Laminating, Painting, Staining, and Printing. Our team takes pride in the quality custom products we build. Our goal is to provide the right display solution for you. Read more about our capabilities in our design center.
Customer Service
ADG’s customer service team is ready to assist you throughout your entire project. Our experienced team is pleased to answer any questions you might have about our products, services, or shipping methods. Orders can be placed online, over the phone, or via live chat. If you wish to contact us, please call 844-409-1136 or submit your questions online.
Access Display Group, Inc. Shipping Department
No matter your needs, we can deliver your order to one location or multiple locations for large orders or roll outs. We know that getting the product where you need it and on time can be just as important as the product itself. We are set up for quick turnarounds on many of our most popular products, including many custom-built displays. Read more details in our Shipping Information area.
A Coordinated Effort
Our shipping and customer service teams work closely together to assist customer requests, including:
- Consolidating multiple display orders into fewer boxes to reduce shipping costs
- Providing the best possible shipping quote by requesting estimates from multiple shipping carriers
- Scheduling and working with customers that provide their own freight carriers
- Drop or blind shipping as needed
- Ensuring our vendor partners ship products on time and to the correct location